At 711 Suci, your privacy is more than a legal obligation — it is a moral responsibility we take seriously. This document clearly explains how we collect, use, store, and protect the personal data of our Malaysian players.
This is the foundation of how we handle every piece of information you entrust to us
711 Suci only collects data that is strictly necessary to provide our services to you. We do not request or store irrelevant information. This "data minimisation" principle ensures that the risk of a data breach remains as low as possible.
Your personal data is never sold, rented, or shared with third parties for marketing purposes without your explicit consent. This is an unconditional commitment with no business exceptions.
All data transmitted between your device and 711 Suci's servers is protected with 256-bit SSL encryption — the same security standard used by leading financial institutions and banks in Malaysia.
You have the right to access the personal data we hold about you, request corrections to any inaccurate data, and ask for your data to be deleted at any time — all guaranteed under Malaysia's PDPA 2010.
Your data is not stored indefinitely. 711 Suci sets clear retention periods for each type of data. Once the original purpose has been fulfilled and the applicable legal retention period has expired, data is securely deleted.
In the event of any security incident involving your data, 711 Suci is committed to notifying you within the timeframe required by law – not weeks or months later.
This Privacy Policy is published by 711 Suci ("We", "Platform") and applies to all users who access or use the online casino, Sports Betting, lottery, blackjack, and all other services available on the 711 Suci website ("Services").
We are committed to protecting your privacy and handling your personal data in a responsible, transparent, and secure manner. This policy clearly explains what personal data we collect, why we need it, how it is used, who it may be shared with, and what your rights are as a Malaysian player in relation to that data.
711 Suci is fully compliant with Personal Data Protection Act 2010 (PDPA) Malaysia and all regulations and guidelines issued thereunder. We also uphold international best-practice data protection standards that go beyond the minimum requirements of Malaysian law.
711 Suci collects your personal data through various means as you interact with our platform. Below is a detailed breakdown of the data categories we collect:
| Data Category | Sample Information | Primary Purpose | Obligation |
|---|---|---|---|
| Identity Data | Full name, IC number, date of birth | Age Verification & KYC | Mandatory |
| Contact Data | Malaysian phone number, email address | Communications & OTP | Mandatory |
| Financial Data | Bank name, account number (last 4 digits), e-wallet method | Deposits & withdrawals | Mandatory |
| Technical Data | IP address, device type, web browser, login session | Security & fraud detection | Automatic |
| Gaming Data | Betting history, games played, session statistics | Compliance & responsible gaming | Automatic |
| Preference Data | Language settings, bonus preferences, personal deposit limits | Personalise Your Experience | Voluntary |
We never does not collect your full credit or debit card details. For payments via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX (Maybank2u, CIMB Clicks), processing is handled directly by the respective payment provider and we only receive transaction confirmation – not your full payment details.
711 Suci uses the personal data we collect solely for the following legitimate and explicitly stated purposes:
711 Suci does not sell your personal data to any third party for marketing or commercial purposes. However, in the course of operating the platform, we may share certain data with the following parties within a very limited scope:
All third parties who receive your data from 711 Suci are bound by strict confidentiality agreements and data protection policies. They are not permitted to use your data for their own purposes beyond the scope of the services they provide to us.
711 Suci continually invests in the latest data security technologies and procedures to ensure your personal data is protected against unauthorised access, disclosure, alteration, or destruction.
All communications between your browser or app and 711 Suci's servers are encrypted using TLS 1.3 protocol with 256-bit key length – the same standard used by Malaysian banking institutions and government agencies.
All personal data stored in 711 Suci's databases is held in an encrypted state. Database access is restricted to authorised personnel only and is continuously monitored with full audit logs.
Players are encouraged and given the option to enable two-factor authentication on their accounts. Internal 711 Suci staff who access sensitive systems are required to use 2FA without exception.
Automated security monitoring systems operate around the clock to detect suspicious activity, intrusion attempts, and data access anomalies. Our cybersecurity team responds to any threats in real time.
711 Suci conducts regular penetration testing by independent security experts, alongside internal audits, to identify and address system vulnerabilities before they can be exploited.
All 711 Suci staff undergo mandatory and regular data protection and privacy training. Staff who handle sensitive player data are bound by strict confidentiality agreements.
The 711 Suci platform uses cookies and related tracking technologies to enhance the user experience, maintain session security, and understand how players interact with our platform.
You can manage your cookie settings through your web browser settings. However, disabling certain cookies – particularly essential cookies – may affect the functionality of the 711 Suci platform and your gaming experience.
As a Malaysian player whose personal data is processed by 711 Suci, you have the following rights under Malaysia's Personal Data Protection Act 2010 (PDPA):
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.
If the data we hold is inaccurate or out of date, you have the right to request an immediate correction. We will verify and update your data within 14 days.
You may request the deletion of your personal data once it is no longer needed for its original purpose, subject to any legal retention obligations.
Where data processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of any processing carried out prior to withdrawal.
You may object to the processing of your data for direct marketing purposes at any time, and 711 Suci will cease such processing immediately.
If you are not satisfied with how 711 Suci handles your data, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
To exercise any of the rights above, please contact the 711 Suci privacy team by email at support@711suci.com by stating the right you wish to exercise and providing the information needed to verify your identity. We will respond within the timeframe stipulated by law.
711 Suci does not retain your personal data for longer than necessary. Below are the retention period guidelines for key data categories:
Once the applicable retention period has expired, your data will be permanently deleted using secure erasure methods that ensure the data cannot be recovered.
711 Suci reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or improvements to the way we protect your data.
When we make significant changes, we will:
We encourage you to review this page periodically. Continued use of the 711 Suci platform after any changes are posted constitutes your acceptance of the latest version of this Privacy Policy. If you do not agree with any changes, you have the right to close your account and request deletion of your data.
For any questions, concerns, or requests relating to this Privacy Policy or the way 711 Suci handles your personal data, please contact us through the following channels:
In today's increasingly complex digital landscape, privacy is no longer something any of us can afford to take lightly. When you register and play on any online casino platform, you are effectively entrusting them with sensitive information – your full name, IC number, phone number, bank account details, and financial history. The fair question to ask is: does that platform genuinely respect that trust? At 711 Suci, our answer is not simply "yes" – we want to demonstrate with concrete evidence exactly how we protect your privacy every day.
Compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) is not merely a legal checkbox for 711 Suci. It is the minimum framework we go beyond every day. The PDPA establishes the baseline requirements for how personal data of Malaysians must be collected, used, and protected. At 711 Suci, however, we have chosen to adopt more stringent international data protection standards, drawing on global best practices such as the European GDPR, to ensure our players receive the highest level of protection we are able to provide.
One of the things we are most proud of is our "data minimisation" principle. Many online casino platforms collect far more data than their operations require — sometimes to sell to advertising companies or use for purposes never disclosed to users. 711 Suci we take the opposite approach: we only request and retain data that is genuinely necessary to provide our services to you. This is not only better for your privacy – it also means the risk to your data in the event of any security incident is significantly lower than on platforms that store more data than they need.
On the payments side, 711 Suci does not store your full credit or debit card details. When you make a deposit via Touch 'n Go eWallet, DuitNow, FPX through Maybank2u or CIMB Clicks, GrabPay, Boost, or ShopeePay – the actual processing takes place on the respective payment provider's systems, not on our servers. 711 Suci only receives transaction confirmation. This means that even in a worst-case scenario, your full payment details are never held in our systems.
Direct marketing is another area where 711 Suci takes a clear stance. We will not use your data to send you advertisements or marketing communications from third parties without your explicit consent. If you have agreed to receive promotional communications from 711 Suci itself, you may withdraw that consent at any time through your account settings or by contacting our support team – and we will stop all marketing communications within 5 business days.
The rights granted to you under PDPA 2010 are real and enforceable. Your right to access your data, request corrections, demand erasure, and lodge a complaint with the relevant authority are not merely words in a privacy policy – they are legal rights you can exercise against 711 Suci if you feel we have not respected them. We take pride in our compliance record – in over 7 years of operation, we have never faced a valid complaint relating to a player privacy breach.
Ultimately, privacy and security go hand in hand. 256-bit SSL encryption, two-factor authentication, 24/7 security monitoring, regular penetration testing, and ongoing staff training are not just technical specifications – they are real investments that 711 Suci every year to ensure your data remains secure. The trust you place in us when you register and play on this platform is something we take extremely seriously, and we will never betray it.
Your data protection extends to the Responsible Gaming data we monitor for your wellbeing
Analysis of your gameplay patterns to detect risk is conducted internally and confidentially – this information is never shared with third parties and is used solely to protect you.
The deposit limits and play time limits you set are stored in your personal profile and protected to the same standard as financial data – they cannot be changed by anyone without your authorisation.
If you have requested self-exclusion, this record is fully confidential. Your self-exclusion status will not be disclosed to any external party without a court order.
Any referrals to responsible gambling support resources provided to you are confidential and will not be used to assess your eligibility for promotions or other services.
Quick answers to the most frequently asked questions about privacy and data protection
If you have any questions or concerns about this Privacy Policy, how we handle your data, or wish to exercise any of your rights under PDPA 2010 – our team is ready to help. Contact us at support@711suci.com or via the in-platform 24/7 Live Chat. For matters relating to Terms & Conditions, please refer to the relevant page.